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Banking - Complaint Management Process Flow 

02-09-2022 06:08 AM

Title of the Audit Working Paper(s): Complaint Management Process Flow

  • Purpose of the working paper. To document process control document for Complaint Management
  • Audit objectives for the working paper. To assess control risk inherent in process of Complaint Management
  • Industry sector: Banking
  • Functional area: Service Quality
  • Key words to help categorize programs and facilitate searches. Process Flow, Process Control Diagram


#Operational

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Complaint_Management_Process_Flow.xlsx   222 KB   1 version
Uploaded - 09-08-2023
 
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